# DJI Service UK - Delays? **URL:** \ **Category:** Questions & Answers\ **Created:** [12 October 2026 16:47 UTC](https://greyarro.ws/t/dji-service-uk-delays/116470 "2026-10-12T16:47:55Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![PGJ](https://greyarro.ws/user_avatar/greyarro.ws/pgj/32/243388_2.png) [@PGJ](https://greyarro.ws/u/PGJ)\ **Post date:** [12 October 2026 16:47 UTC](https://greyarro.ws/t/dji-service-uk-delays/116470/1 "2026-10-12T16:47:55Z")
Hi all, can anyone tell me if DPD or DJI service are slow at this time? I sent a Mini 4K to be checked out on Oct 2nd and still no update, is this normal? thanks Phil ---
**Author:** ![milkmanchris](https://greyarro.ws/user_avatar/greyarro.ws/milkmanchris/32/237713_2.png) [@milkmanchris](https://greyarro.ws/u/milkmanchris)\ **Post date:** [12 October 2026 16:49 UTC](https://greyarro.ws/t/dji-service-uk-delays/116470/2 "2026-10-12T16:49:58Z")
Deffo not normal Raise a ticket ---
**Author:** ![Sparky](https://greyarro.ws/user_avatar/greyarro.ws/sparky/32/241788_2.png) [@Sparky](https://greyarro.ws/u/Sparky)\ **Post date:** [12 October 2026 17:29 UTC](https://greyarro.ws/t/dji-service-uk-delays/116470/3 "2026-10-12T17:29:39Z")
Check your ticket, I’ve just dealt with them with no issues, sent off drone and paid for repair New drone arrived less than a week later ---
**Author:** ![TheBinman](https://greyarro.ws/user_avatar/greyarro.ws/thebinman/32/244015_2.png) [@TheBinman](https://greyarro.ws/u/TheBinman)\ **Post date:** [12 October 2026 22:24 UTC](https://greyarro.ws/t/dji-service-uk-delays/116470/4 "2026-10-12T22:24:06Z")
Have you tracked the package via DPD website? If it was sent to their UK Service Centre (Nottinghamshire), then there may have been a problem with DPD’s delivery. DJI’s UK Service Centre usually turn them around quite swiftly, some have been known to be replaced and delivered back to their owner in less than 48hrs. As others have said, raise a ticket with DJI ---
**Author:** ![PGJ](https://greyarro.ws/user_avatar/greyarro.ws/pgj/32/243388_2.png) [@PGJ](https://greyarro.ws/u/PGJ)\ **Post date:** [13 October 2026 07:03 UTC](https://greyarro.ws/t/dji-service-uk-delays/116470/5 "2026-10-13T07:03:29Z")
Hi Binman, as you say it looks like a DPD error!!! I do hope they sort it out. I mailed DJI and they will look into it. 😟 ---
**Author:** ![PGJ](https://greyarro.ws/user_avatar/greyarro.ws/pgj/32/243388_2.png) [@PGJ](https://greyarro.ws/u/PGJ)\ **Post date:** [13 October 2026 07:05 UTC](https://greyarro.ws/t/dji-service-uk-delays/116470/6 "2026-10-13T07:05:48Z")
Thanks I will contact them, I know this sounds daft but when you say raise a ticket does this mean a case? apologies for stupid question, cheers Phil ---
**Author:** ![milkmanchris](https://greyarro.ws/user_avatar/greyarro.ws/milkmanchris/32/237713_2.png) [@milkmanchris](https://greyarro.ws/u/milkmanchris)\ **Post date:** [13 October 2026 07:38 UTC](https://greyarro.ws/t/dji-service-uk-delays/116470/7 "2026-10-13T07:38:32Z")
> [@PGJ](#): > > apologies for stupid question No such thing Speak with their online bot, pester for a real person and chase chase chase My experience and that of others is the majority of repairs/replacements are done within a week ---
**Author:** ![PGJ](https://greyarro.ws/user_avatar/greyarro.ws/pgj/32/243388_2.png) [@PGJ](https://greyarro.ws/u/PGJ)\ **Post date:** [13 October 2026 09:16 UTC](https://greyarro.ws/t/dji-service-uk-delays/116470/8 "2026-10-13T09:16:07Z")
Thanks fella,Phil 😃 ---
**Author:** ![Inca](https://greyarro.ws/user_avatar/greyarro.ws/inca/32/239041_2.png) [@Inca](https://greyarro.ws/u/Inca)\ **Post date:** [13 October 2026 16:30 UTC](https://greyarro.ws/t/dji-service-uk-delays/116470/9 "2026-10-13T16:30:18Z")
> [@milkmanchris](#): > > My experience and that of others is the majority of repairs/replacements are done within a week That’s handy information to know for when the inevitable happens.