Anyone had issues with DJI over warranty repairs, as opposed to ‘Refresh’ cases?
Sent one of my drones to DJI as it failed to install the latest firmware update, and became bricked. They sent me back a drone that they’d kindly pre-bricked for me which happened to have a different serial number.
I’ve been in touch with them, pointing out that they need to send me my original drone back so that I can return it to the place where I bought it, for a brand new replacement, as per Consumer Rights Act.
I don’t know if this is an intentional abuse of consumer rights, or just one of those things that happens.