Hi all,
I thought you might like to know, my Mavic Pro controller is back with DJI for replacement under warranty. This was the problem…
https://youtu.be/tRZFYg35lKo (Unlisted video made primarily for DJI)
I was sent a PDF to print a UPS reply-paid label so I packed it up and sent it off to the Netherlands.
And this is the email which arrived today. I read this as I am getting a brand new one, which frankly seems a little excessive for a faulty switch but there you go.
Dear DJI User,
After testing and diagnosing your product, DJI will provide you with the free repair service. The repair is expected to be finished in 2 to 3 working days, then the product will be sent back to you. Thank you for choosing DJI.
Remark： WARRANTY: No crash damage. No liquid damage. Remote controller defect.
|Item|Quantity|Unit Price（EUR）|Total Nett（EUR）|
|Remote Controller|1|296.69|296.69|
|Freight： 0.00|
|Total Amount： 296.69|
|Discount： -296.69|
|DJI Care deduction： 0.00|
|Sub Total Payment： 0.00|
|VAT(at 21%)： 0.00|
|Grand Total Payment： 0|
I certainly can’t complain at the service!
SB
