Operator ID problems

Hi

I can’t seem to get on to the page to get a drone Id.

I get into my registration page and select drone Id ,it sends a code ,I put the code in and tick 3 boxes then it reads sorry it can’t be done ,just wondering if anyone’s heard if it’s down .

Thanks
Dave

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This is the page for your flyer and operator ID

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Yeah that’s the one ,I did the test last week and today I was going to register my drone but I can’t get past the last section when trying

Regards
Dave

Did you pay the £10

Try this page with the date of birth and email

https://register-drones.caa.co.uk/my-registration

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Can’t get to the part where it asks for 10 pounds

I have the flyer I’d but I can’t get the operator I’d

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This is the page for the operator if you already have the Flyer ID

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Thanks but this is what the page reads ,there must be something wrong with the Caa site .

Sorry, there’s a problem with the service

If this happened after you’ve paid, your ID numbers will be sent to you automatically within the next 3 hours.

If this happened while you were taking the test, your answers may have been lost.

Please contact us if you want to speak to someone about your registration.

Drone and Model Aircraft Registration Team
drone.registration@caa.co.uk
Telephone: 0330 022 9930
Monday to Friday, 8:30am to 4:30pm

Just have to wait and phone on Monday which is a shame as the weather looks good for tomorrow

Have you checked your email spam box

Also if you haven’t paid yet, just do it all again might work

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Thanks yeah I checked the spam box but nothing there ,the problem is I can’t get to the part where I pay the 10 pounds ,it keeps coming up with the sorry there is a problem with the service .

Cheers
Dave

2 Likes

In case it isn’t at the CAA end …

  • Have you tried a different browser?
  • Do you have any extensions enabled?
  • What about trying on a different device?
  • If on Chrome, have you tried using an incognito page?
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Try clearing your cookies for the website and/or using a different browser - maybe Firefox if using Chrome.

Thanks ,yes I tried on a different computer and browser still the same

Regards
Dave

I cant say about right now but i had no problem renewing mine a few days ago

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Thanks
I’ll call the Caa tomorrow and sort it out

Cheers
Dave

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This is why I let FPVUK deal with mine, they automatically renew it every year for me and I haven’t got to suffer the pain of dealing with the CAA’s website :rofl:

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Thanks ,I’ll look into doing the same .

Cheers
Dave

Just joined fpvuk ,job done much easier than dealing with the Caa .
Thanks for the info Deano

Cheers Dave