I have just bought a new Phantom 4 RTK and I can’t connect to it - and looking for support. Thank you in advand.
The app talks to the controller. Controller shows green light for the connecting to the drone - but the app cant talk to the drone. I have two very different issues:
iPad - app installs, signed in. P4 updated/firm ware from DJI Assistant 2 (drone and remote) - unable to see the drone from the ipad. This wont connect. I have two ipads, path have the same issue
Android. I got the latest version of the APK from DJI, installed that on the mobile, updated the firmware on the drone and the remote (just in case). This will connect to the drone, this sees the drone. However. (1) blades will not spin up as a test and (2) I am getting the same error over and over again
“Strong signal interference. Change remote controller ID and re-link. Avoiding grey IDs is recommended due to the signal interferecne”.
I have tried changing this and re linkining, it connects and it looks like it appears to work, but then doesn’t.
I do not see this error with the iPad and dont even see the option to change the remote controller ID on the iPad.
So - two separate errors on two different O/S. Any suggestions?