Da Vinci characteristics query

Hi all, you are probably sick me by now but I wanted to take the time to list some of the weird things I experience when using Da Vinci 19, wonder if it it just me or not. I have been running it for around 2 months, just under now, and I have had a computer specialist round just to ensure my desktop was sufficient to run, which it certainly is. Generally I don’t have issues however the following things happen / have happened:

-Some video transitions completely slow down and almost halt the timeline play back (both in software and full screen CTRL F). If I use them, the video has to catch up / speed up considerably once it passes through these transitions on playback. The whole thing goes slow mo and funky. The final delivery is never affected, it is always only when scrubbing or checking in edit.

-Some transitions appear in my toolbar but throw up odd error messages when I hover over them. One is “detail dissolve” but there are others. I get a Blackmagic pop up saying “I have hit a limit” and to buy studio. I thought that if it appeared in free it was useable? This first pop up is then followed by another which has an error message, it reads something along the lines of detail recovery error, I have to check a box and close it each time. I have closed it now, but could screenshot this unless someone knows what it is.

-Music / Bluetooth. This is a major issue. I never normally, but, when I switch my bluetooth on (seperate chinese USB bluetooth plug in) and start listening to music on my headphones as I work, I lose all sound from DV and lose it forever no matter what settings I change. I have to reboot the whole desktop. It always saves where I am and my work, but I literally have to restart entirely to get the audio back and working. Everything in DV is muted until I do this.

-Occasional catrastrophic crashes. I think I have had 2, maybe 3. Todays was the worst though, on my recce vid. I had just started it, and my entire desktop went blue with a weird :frowning: face, my sound went all electric and crashed so I had a permanent glitch sound too. I thought I had literally fried my system. It then restarted like nothing had happened. Really odd.

I joined the Blackmagic forum, and am reading a lot, and I mean a lot of people complaining about crashing and stuttering on videos. In the main mine is fine but is any of this familiar with anyone? I have posted on that forum however there is around a post every 5 minutes and most get lost / unanswered.

Not sure about the performance issues and crashes, other than making sure the GPU is set up to accelerate. My UI started flashing with mouse rollovers in the Colour tab a couple of days ago (latest 19.1.2 Win 11). I found this video on the Blackmagic forum useful (if you have NVIDIA), applied his settings, and fine now. It may help with your problems? (Edited to show the thread as the video doesn’t allow linking elsewhere. See the bottom of the thread.)
https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=202729

As for the warning about Studio, that’s the way it works. All the features are in the free version, but some will come up with this warning when not available so you can see what you’re missing. There may be other similar transitions that work if the free version.

Thanks Bingbong. I have read that, although must confess most of it is a different language to me. GPU? No idea I’m afraid. I guess it is reassuring that others with decent systems also have issues. I don’t get flickering though. Hopefully it will just be one of those odd things.

GPU (graphics processing unit) = graphics card. Low-end computers just use the integrated graphics (iGPU) in the CPU (central processing unit). You probably have a separate card that needs setting up in Resolve settings to make full use of the hardware acceleration.

I’d try those settings in the video anyway.

Ah ok. I dont have a graphics card, it uses the cpu. That was one of the things my tech guy told me.