Hi i am trying to download offline maps on to rc-2. I have wifi connected. I pick an area to download then i press download, asks me to name it, which i do. When i go to see if it has downloaded it is at 0% and i have left it for 10mins, i do notice beside the % there is an icon with a pause or play symbol i have pressed both symbols and no download.
I have read how to download and youtube, but cant find if these symbols have a part to play to start download. Thanks
Is there an SD card in the controller and is it formatted
Hi I have a SD card in controller, formatted card on pc. I have full fibre internet 900mb/s download speed.
Thanks
It’s always best method to format in the device its being used in
Worth a try
Logged in to your DJI account?
Make sure in your profile on the RC2 that you have changed the saved location to the SD card and not internal memory, I was doing the same.
On home screen, select PROFILE/SETTINGS/STORAGE on the left, make sure SD is selected as storage location, it will move any files to that SD card straight away
are you using spaces in the name of the location ? Maybe omit the space ?
Hi been in touch with dji, had to reset controller. Controller is connected to home wi-fi, and account is showing on controller. Been told by dji take out sd card and go outside with drone and controller to see if i can download map that way. just charging batteries up more incase have to get in touch with dji again. thanks for helping everyone. It would be good if you could download maps of a data base and import it into controller. do i really need the maps??
Only really need them for places with no signal, or if you forget your mobile to tether up to before flying, they also help with pre planned WayPoint flights
Thanks for all the help. Eventually I reset my router, and password everything. Then it works. Still think a database would be good idea. But thanks. Can’t wait to try it, to windy. Lol
Is there a way to download a bigger area to the SD card in the controller?
i am not sure, i have made that downloads are meant to save to my sd in controller which is 256gb, but says i only have 19gb free, no idea to be honest, sorry i cannot help,i am new to this type of controller
As above, you are saving to the internal storage, not your memory card, look at my previous post above on how to change the storage to the sd card
Hi i changed it to save onto sd card, but still says only 19gb available. Does the controller have a max sd card size it can take? i will have to check i am sure it is 256gb might be 512gb v60 or v30
Not too sure, I have a 128GB and all mine are on the SD and not taken up much space
Hi. I downloaded some offline maps - approximately 20 - and the RC2 was still showing over 17gb capacity remaining but when I tried to add another I got a message saying that maximum server capacity was exceeded and telling me to delete any unwanted maps to make space. I’m not sure why - do these maps also get backed up onto some dji server? Thanks
I came across the same issue, had a quick google, can see people reporting the same issue for years, but cant find an explanation yet,
Thanks Paul. Glad to hear it’s not just me who’s encountered this but seems strange nonetheless.
I got in touch with DJI usa to get the answer for “maximum server capacity was exceeded” when you download maps. I live in the Uk and dji uk is closed, but i changed location to usa to speak to them. Here is a copy of the transcript i had:
HI, there
when i download a few maps i get this message “maximum server capacity was exceeded and telling me to delete any unwanted maps to make space”
i have rc-2 controller with sd card
Hyperion
Thank you for description
Hyperion
Please allow me 1-3 minutes for checking, please hold online. Would that be ok?
yes
Hyperion
Thank you
Hyperion
Also could you please provide me a screenshot as reference?
i dont have one right now, sorry
Hyperion
Thank you, I got it
it is when i download maybe 20 maps that is when i get it, i am trying to download different areas that i am going to fly
Hyperion
Thank you, may I know the capacity of your sd card?
128gb
Hyperion
Thank you, kindy please wait me for two-three minutes, I am still checking
Hyperion
Thank you for waiting, may I know if your sd card get stuffed?
stuffed ?
sorry dont understand “stuffed” ?
Hyperion
Sorry, no offense intended, I wondering this word can be used as a verb form to mean that the sd card memory is full
it has about 110gb free left on it
Hyperion
Thank you
it has not been used for anything else, new and formated
Hyperion
Sorry, may I know is your sd card memory full?
it has 110gb free left to use
Hyperion
May I ask whether you chose the SD card or the internal memory as the storage path?
sd card
Hyperion
Could you please restore the remote control to factory settings to see if the problem can be solved?
i have tryed that
Hyperion
Kindly pease wait for the last minute again, I am still looking for a solution
Hyperion
Thanks for waiting
Hyperion
The upper limit of offline maps download is not capped by the token memory size but by the tile count of the maps
Hyperion
The only solution is clear cache for several offline maps and then download again.
That’s interesting. Maybe it’s a licensing issue on the maps? Thanks again for making enquiries and sharing the DJI response.