I’m on the point of receiving a DJI Mini 4 Pro and they are pushing their DJI Care Insurance. I’ve had a look at other posts where people claim on house insurance for a loss. Realistically, what’s the risk here? Is it worth the £100+ insurance? Am I really going to damage / destroy it given all the smart features making it easy to fly?
I didn’t take out care refresh last September when I bought my first drone, the mini 4 pro, probably because I don’t buy extended warranties as a rule.
However, I came to realise that drones are not your typical product, being subject to many external factors that you cannot foresee ( and some that you can).
So when mine fell out of the sky last month, I was very fortunate that the cause and damage was covered under warranty, receiving a replacement mini 4 pro from DJI.
Having learned first hand, and read many similar posts on here, I bought a 2 year care refresh package for my replacement drone.
Now, when flying it over water and other places I cannot retrieve it from if it fails, I can assure you that it makes my flying less stressful.
On a related topic, I can’t fault DJI so far. I bought a 4 Pro last week only to find they had launched the 5 Pro this week. Claiming a complete refund on the 4 Pro and have a 5 Pro en route - with 2 years Care Refresh. No quibble. Can’t be bad.
Interesting, when my Mini4 pro ended up in pond I ended up paying £180 for a new one despite being within my first year of a 2 year refresh, I could not retrieve it as it was too deep. Trying to send the data information to Dji was almost impossible so I paid the £180…Any ideas about this?
I’ve seen posts elsewhere about insurance companies covering drones in flight but have yet to find a company that clearly states it. My house insurance covers my drone as it does any other electrical item in and away from home, except when flying.
Only reference to a drone in my policy states they don’t cover damage/injury caused by it.
Doesn’t mention it having to be in flight so I assume that includes throwing it at someone.
Don’t rely on the auto stuff. I manually ran my mini 4 pro alongside a zip wire to record granddaughter. The footage was a bit jerky so I switched to tracking and kept my hands off. Half way down it decided a tree was too close so tried to go around. Unfortunately it began to rise and couldn’t see the spindly leafless branches. I was too slow on the abort button and ended up with a mangled gimbal. Care refresh kicked in and I even got a years extension because it took almost a week to receive the replacement!
One the plus side I discovered 3 years is the max cover period…..
I’ve claimed 3 times one on the MP where I got my first badge the plonker award as I camaflouge it also
Mini 3 pro testing against a brick wall the obstacle avoidance at different speeds
Recently mini 4 pro took a dive into the river, my fault as I had it set to bypass instead of braking I managed to get it up and flying but I got a error occasionally but go away after it warmed up so having cover I decided to replace
All been great but I did find when I took the basic actions of tgem receiving my drone they send a new one back to me was actually quicker then the premium where they hold on my debit card the cost of a full replacement by sending out a drone before I even send mine to them, it was only days between the 2 services but still excellent as back when I had MP im nearly sure it was about 30 days the turnaround.