Had the unfortunate need to have my Mavic Pro repaired recently and just wanted to give a shout out for DroneDoctor for their excellent service.
I emailed them an initial enquiry and after a couple of emails between us, I used the pre-paid service to send it to them - sent on a Monday, had notification it arrived on the Wednesday, estimate from them later the same day, which I accepted almost straight away. Had notification from them Thursday morning that the work was complete, so I paid pretty much immediately. The drone was back with me on the Friday. Service just doesn’t come much better.
That’s great to hear.
Are you able to share what needed repairing and how much it cost?
Just wanted to know how much repairs on the MP1 cost these days and if the price has gone down now that it’s quite old.
Two arms, one cracked and one with a motor with a damaged bearing, plus a new gymbal data cable:
“you will need the front right motor changing along with the rear left, as the front motors bearings are damaged, you will also need the gimbal data cable replacing as this does not initialise properly.
All other parts of the drone are in good working order during the bench test.”
Courier to send it to them = £8 ish.
Good to hear a positive review.
It’s a bit late now (sorry!) but GADC members are eligible for an exclusive discount with Drone Doctor
Always worth posting about good news and reviews etc… there’s too much bad news and negativity quickly circulated.
Yes, just found out about the discount … next time … which I hope there won’t be
Thankyou for the info and the review. It’s always good to know. It’s bad enough crashing your drone but being able to repair it without having to rob a bank is some comfort at least . Thanks for sharing
Well, even better news - Drone Doctor have just applied the discount retrospectively as I’m a member and thanked me for the review - cheers guys
I can concur that I also just had a MOST EXCELLENT experience with Drone Doctor! I’d highly recommend them!
My Zenmuse XT Thermal is back and fixed (hopefully)!
I did mention Greyarrows for a discount!
Excellent news.
We’ve yet to hear a bad word about their service
But at the same time, dammit!
I was hoping you’d flog me that camera on the cheap for spares or repair