I’ve been using Filmora 9 with a standard subscription to Filmstock for about 4 months now and it’s been fine as a beginners video editing tool up until this morning when it wouldn’t let me download and use any effects, packs, transitions etc or any of the ones already downloaded and installed. Kept on asking me to login to my account over and over again. Long story short. 60 minutes spent in live chat to ‘Vanessa’ in China, two software re-installs and an account reset at their end I was asked to download Team Viewer and allow one of their technicians to connect to my computer to try and see why it wouldn’t work. In order to do this she said I’d have to give them my login and password details! Not the team viewer ones as that doesn’t require them to have any, just a connection code. They wanted my Mac security pasword.
Yeah, you can imagine my thoughts on this. So, Wondershare Filmora account cancelled and subscription to Filmstock cancelled. Filmora is used by millions across the world. I wonder how many have had this happen to them and allowed them free access to their computer?
If you do use Filmora do so with caution. I’ve now moved over to DaVinci Resolve 16.
And on that topic. Anyone know the best place titles, transitions etc etc.