You are covered no matter what
Flyaway replacement fee: GBP209
- Flyaway
If you decide to use the flyaway replacement service, accident flight records need to be provided, and a DJI Care Flyaway Aircraft Report should be produced as a certificate for the replacement service. If accident flight records cannot be provided or a DJI Care Flyaway Aircraft Report is not produced, DJI reserves the right to reject the application for the flyaway replacement service.
Data analysis will not be performed during the replacement service process.
After a DJI Care Flyaway Aircraft Report is produced, the flyaway aircraft will be restricted from use. If the aircraft is found before paying the service fee, you can contact DJI to cancel the DJI Care Flyaway Aircraft Report, and then your product can be used normally again. If you have already paid the service fee, the ownership of your original product will be transferred to DJI as a certificate of the replacement service and the DJI Care Flyaway Aircraft Report cannot be cancelled.