FYI on firmware reflashing check the serial number
Yes, DJI don’t ship brand new units out on Care Refresh claims.
The crashed drone you sent back to them will similarly be fixed and given to someone else.
If it wasn’t doing this from the day you received it, I’d not worry about it being a faulty unit from the get go then.
The crashed drone that didn’t survive the impact with the A23 
Hi,
Have a look at you tube channel oldmrkent he has a solution for a slanted horizon on his DJI 2 s I think he has he also has a mini2z
Good luck.
Regards
Keith
Result!
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