Thanks to advice from a number at GADC I downloaded the free version of DaVinci Resolve 14 to start learning about creating movies. I have an iMac (not a powerful one) and so downloaded from the App Store. After only a day Resolve wouldn’t work - it would not import any media, photos of videos. I did the usual, uninstall and re-install but no difference, and having no success finding an answer on Google (the font of all knowledge!) I went back to iMovie - which I really don’t like.
Resolve 15 was recently announced, so I tried the free version again but exactly the same problem. Finally, outvote frustration I contacted the makers, Blackmagic. I was not expecting much help as I had the free version. Being careful that it was a £3 per minute support line, I gave them a call (standard charge). The guy there could have been more helpful. Helping me go through the system set up and sending videos for them to try.
When he realised I had downloaded from the App Store he suggested I uninstall and download direct from them. It was obvious from the start was that the installation was far larger and with additional add ons. The result is that I have a perfectly working Resolve 15 and now working on my first proper drone video.
It seems the reason for this is, “we generally recommend using the version of our website as it does have additional features, as Apple have some sandboxing guidelines which prevent them having all the features on that version”
Then to finish, “If you require further technical support in the future, we would love to help do not hesitate to contact us. Good luck with your project and have a great weekend”. I don’t think I have ever had such good software support before.
So if you are a Mac owner and want to download Davinci Resolve which many GADC users recommend - do it from the Blackmagic website DaVinci Resolve 17 | Blackmagic Design
And so far, I am really enjoying learning how to use it, especially with so many useful tutorials on YouTube and hope to be sharing soon…