DJI Mini 3 Pro lost connection to RC and Crashed.. Warning ⚠️ don't use 48MP

General Drone Discussion
21

I’ve only had RTH kick in twice on my mini 3 pro, and both times it has landed within a few inches of where it took off.

22

Which is fine as your controller was still connected and you could always take care of control

But in this circumstance the controller had disconnected and wouldn’t reconnect, the app failed as well so no telemetry or video link

As stated the accuracy of RTH is not good and mine was off by a couple of meters putting it in the tree behind me :scream: so all I could do is watch it crash land

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23

I use the RC-N1 and when taking a 48mp shot my phone screen will go black for about 3 seconds.

24

Yeah, echo that, bit unnerving seeing the spinning wheel and nothing responding until it’s finished processing. Haven’t used 48Mp since…

25

I’m steering away, I don’t process photos to enhance them other than pressing the “fix” button on iOS, that’s the extent of my processing skills so the normal photos will do for me.

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26

It’s about to land in the Holland so we will see what DJI say about it :grinning:

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27

RTH is working then. :wink:

28

Update …

Just had an Email from DJI following their data analyses and investigation

Dear Customer,
This message is from DJI Support. After testing your product, DJI has determined to provide you with free repair service. The repair is expected to be finished within 2 to 3 business days, after which the product will be sent back to you.Click REPAIR PROGRESS INQUIRY for the detailed damage information.Thank you for choosing DJI.

Circuit board module

Quantity: 1
Net Price : 34.71
Total Net: 34.71

Remote Controller Core Board Module

Quantity: 1
Net Price : 30.58
Total Net: 30.58

Quantity: 1
Net Price : 50.00
Total Net: 50.00
Freight
0.00
Discount
115.29
Sub Total Payment
0.00
VAT(at 21%)
0.00
Grand Total Payment (EUR)
0.00

This process takes longer than the Care Refresh route which I could have chosen, but the case is not investigated and they just send a replacement which goes against one of your claims

Just Waiting for the shipment :+1:

6 Likes
29

Good news Wayne @SparkyFPV - saves on a Care Refresh claim and the excess :+1: :+1: :+1:

30

:point_up:Agree with this.

I think I’ve only used 48mp twice and both times I got a huge sized file which imo wasn’t worth the bother. I kind of likened it to using digital zoom instead of optical. Maybe because of this I’ve not had a disconnect … yet! :pleading_face: I have practiced RTH situations and disconnects, including switching off the RC and it behaved itself. I know its accuracy is limited on return locations, which is why I tend to make sure I’m clear of obstructions within a 3m radius of my HP.

31

I was using 48mp a lot in Liverpool on Tuesday and had no issues. I was using the RC remote.

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32

I have in the past with no issues but it’s must be a problem if DJI are repairing it for free :thinking:

33

Im not sure they are repairing.
It seems to be one of those rare software errors that crops up.

Replacing the drone may not actually do anything other than hope the rare problem doesnt surface on that new model.

DJI has form for this with the fogging and on other drones.

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34

The New Drone, Battery and RC controller just got delivered :grinning:

Strange thing is I sent away an Rc-N1 :scream: :joy:

IMG_7805
IMG_78053024×4032 2.1 MB

2 Likes
35

Result. Enjoy.

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36

Of course you’ll be :shushing_face:

37

Just setting it up :grinning:

And

They just called

Oh we have made a mistake :scream:

38

Really ? Surly not as quick as that.

1 Like
39

Yeah they must have been waiting for the delivery notice

40

Ah mate, can you not barter a little with them, you know, as a gesture of good will & all that :fearful: