As is documented elsewhere both here on this forum and along with many other users on many other forums, I too have been suffering the dreaded “error 10008” issue when trying to export a project from iMovie or FCP, from my DJI Mavic Pro.
I replaced the supplied 16GB card for a 32GB SD card, then replaced that for a 64GB one, I’ve then replaced that 64GB one with a different brand 64GB just in case it didn’t like SanDisk. I even bought an Anker MicroSD reader in case it was a transfer issue.
I’ve changed every possible setting in the drone, shot in 2k7 and 4k, no matter what I do, this sodding error persists. Drives me insane. It turns a 10 minute video edit in to a two hour session
Today it finally tipped me over the edge.
While contemplating cashing in my DJI refresh, I took a punt and rang Argos (where I bought my drone) to see what my options were. I explained to the lady on the phone (UK call centre!) what the issue was and I said that I bought the drone three-months ago tomorrow, so it was 18th June vs 19th September 2017.
“No problem”, she said, “Would you like it collected?”
“Er… yes. Yes I would, thanks…”
“Are you home today?”, she asked.
“Er… yes, I am”… still slightly bewildered by a customer service department that was actually helpful
“Ok”, she said, “We’ll collect the faulty one and deliver the new one before 10pm tonight.”
You’re shitting me, right? (was my initial thought) but no shit, I repeated this back to her and that’s exactly what she said.
So, I’ve just nipped in the loft and grabbed the box and put my drone it in. She said just make sure it’s secure, she didn’t seem bothered about the original packaging (although I still have it).
Not sure what’ll happen later as I’ve sold the DJI flymore case… So in the original box I’ve put just the drone itself. No memory card, no props, no batteries, no controller, no nothing, just a lonely looking drone.
I shall tell this to the delivery driver when they arrive later and see what they say, as I’m expecting them to bring me an entire boxed retail flymore package?
Anyway, thought I’d document my experiences here and provide a positive review of a supplier for a change
More news later