Could be. 
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It’s to check the claim is valid
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How do you check the claim is valid without analysing the log? That was my point.
re:
Maybe its just to prove that it happened during a flight and not just giving it to your mate and getting a cheap replacement yourself?
They are not analysing the data just checking the claim is a valid fly away
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Its DJI, do you expect it to make sense Dave? 
It’s part of the T&Cs. You think they’d have it make sense. Yup.
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The process is done in the Fly app, goto profile-device management-value added service and select Aircraft Flyaway
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That part is (which I have done), but I still had to complete an online form as well. Which was hillarious. Lots of multiple choice, options for weather (one was windy), then a text box explaining what happened.
Its now officially reported as a ‘flyaway’, they will get back to me within 72 hours, and get this … email shipping labels to me 
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I guess the labels are for the normal situation where the bits are retrieved.
Could send them some mud/cow-pats from the field? 
I have been monitoring Gumtree and Ebay too, in case anyone had found it, and decided to make a fast buck. I found this one, where the seller makes no mention of a cracked front right arm, right by the motor mount … just like mine.
Also looks like there’s remnants of some adhesive on the nose, to the left of the front LED.
I had adhesive velcro on the nose of mine.
Could be coincidence.
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Blimey … that’s a few too many coincidences to be a … coincidence!
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But he’s in Lincolnshire.
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Where’s the seller located Chris?
EDIT - just saw your message…must have posted at some time
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Is that your operator id?
It was windy - Lincolnshire’s in the correct direction … 
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